Privacy Policy
Introduction
Class Technology Solutions Ltd (“CTS”, “we”, “us”) is committed to protecting the privacy and security of your personal data. This Privacy Notice outlines how we collect, use, store, and share personal information in line with our obligations under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
CTS provides managed IT support and technical solutions, primarily within the education sector.
Security of your data
We take appropriate technical and organisational measures to protect personal data, including:- Password protection for all systems and devices (cloud platforms, PCs, laptops, mobile devices)
- Role-based access controls to restrict data access to relevant personnel only
- Use of encryption where appropriate
- Physical security of offices, including alarm systems and secure entry controls
- Ongoing monitoring and improvement of our cybersecurity measures
What data we collect
We may collect and process a range of personal data, including:
General personal data:
- Name, address, email address, phone number
- Employment, education, and financial details
- Goods and services provided
Special category (sensitive) data, where relevant and lawful:
- Racial or ethnic origin
- Physical or mental health details
- Criminal offence or alleged offence information
We aim to collect and process only the minimum amount of personal data necessary for specific, lawful purposes.
Why we collect your data
We collect and process personal data to:
- Fulfil our contractual obligations to clients and suppliers
- Manage employment and recruitment processes
- Deliver our IT support services effectively
- Promote and manage business relationships
- Maintain accounts and administrative records
- Comply with legal obligations and industry standards
How we collect your data
We may collect personal data through:
- Direct interactions: online forms, emails, phone calls, face-to-face meetings, events
- Employment applications or onboarding processes
- Referees, DBS checks, and professional bodies (for staff and apprentices)
- Nominated contacts at customer organisations
- References and due diligence checks on suppliers
How We Keep It Safe
Your data is stored securely and only accessed by authorised staff. We use passwords, encryption, access controls, and physical security to keep it safe.
Who we share your data with
We only share personal data when necessary and in compliance with data protection law. We may share information with:
- Family members or representatives (with consent or lawful justification)
- Current, past, or prospective employers (e.g. for references)
- Suppliers and service providers
- Financial institutions
- Employment and recruitment agencies
- Professional advisers and consultants
- Business partners
- Educational institutions and examining bodies
- Clients and customers (where relevant)
All third parties are required to handle data securely and in line with data protection law.
How long we retain your data
We retain personal data only for as long as is necessary for the purpose it was collected or to comply with legal and contractual obligations.
Retention periods vary depending on the type of data and applicable legal requirements. When data is no longer needed, it is securely deleted or anonymised.
Your data protection rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you (Subject Access Request)
- Request correction of inaccurate or incomplete data
- Request erasure of your data, where applicable
- Object to or restrict certain types of data processing
- Data portability, in specific circumstances
- Withdraw consent, where processing is based on consent
- Complain to the Information Commissioner's Office (ICO)
You are not required to share personal data with CTS, but in some cases, this may affect our ability to provide services or enter into contracts.
To exercise any of these rights, please contact us at:
gdpr@class-technology.co.uk
We will provide a Subject Access Request (SAR) form and respond within one calendar month.
Contacting us
Class Technology Solutions Ltd
Frazer House, 14 Carfax, Horsham, West Sussex, RH12 1DZ
info@class-technology.co.uk
+44 (0) 1403 212520
Company Number: 5683597
VAT Number: 97498873
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