Device Engineer 

We are looking for a Device Engineer to join our Easy4u Device repairs Team.

Benefits: 25 days holiday, company pension scheme, Sage Employee Benefits and Assistance Programme.

Class Technology Solutions is a leading IT managed service provider serving the Education Sector.

If you are looking to join a company where you can make a real impact and be part of something exciting, it would be great to hear from you.

All applicants must have the right to work in the UK, no sponsorship is available.

Your responsibilities will include:

• Diagnose incoming laptops for defects and damage and log appropriately.

  ·      Be able to install a windows operating system.

  ·      Maintenance of equipment, specialist repairs/modifications upgrades, software/hardware enhancements within own capabilities.

  ·      Diagnose a hardware problem vs Accidental Damage. 

  ·      Ability to provide “neat” fixing, including cleaning of devices and making sure the device is sealed properly. Training will be provided.

  ·      Able to check work appropriately and feel empowered to feedback/update tickets with diagnostic results and allocate ESD locations to repairs as part of our quality assurance process.

  ·      Provide a basic level of Technical Support to end users on a 1^st Line if needed.

  ·      Update tickets with relevant Easy4u status in line with relevant repair diagnosis.

Our ideal candidate will have:

• Experience in the IT Field is desirable.

  ·      An ability to demonstrate your competence with repairing/building hardware.

  ·      A can do attitude to provide the best service to our customers.

  ·      A self starter – we are looking for suggestions on how to enhance our service.

  ·      Ability to work with quality and speed hit the road running in time for summer productions.

If you are interested in this role and would like to find out more, you can contact us at jobs@class-technology.co.uk.